When installing a new roofing system on your house, it’s essential to employ a professional and reliable roofing company to complete the project. Sometimes, a roofer might appear legit on paper, but their workmanship and customer service are somewhat questionable in reality.
If you’ve run into a lousy roofer, there are a few steps that you can take to make sure that you’re not cheated and don’t lose money.
Issues with your new Roof
If you find that your brand new roof already has issues, call your roofing company immediately. Your roofer should send a team to your home within 24 hours to determine the cause of the problem.
If it’s a product faulty, your roofing material likely has a warranty that caters to these types of problems. If it’s a workmanship issue, your roofer has to see to it that they repair the issues as soon as possible.
Issues With Your Roofer
If you find that you’re experiencing significant issues with your roofers, such as them not completing the roofing project, running off with your money, or they’ve gone completely radio silent on you; contact the BBB or an attorney to help you make contact with the roofing company to either get them to complete the roofing job or return any money that you might have paid them.
Signs You’re Dealing With An Unreliable Roofer
If you notice that there are unnecessary delays in your roofing project, the possibilities are high that you’re dealing with an unreliable roofer.
It’s likely that your roofer is inexperienced and not aware of the time and effort that goes into a roofing project, or they’re trying to get more money out of you by prolonging the timespan of the project.
Bait and Switch
The bait and switch occur when your roofer initially gives you one total cost of your roofing project and slowly increases it over time, blaming it on things like additional repairs, product issues, roofing issues, etc.
A professional roofer will inspect your roofing system, determine its condition and then give you a quote for how much work needs to be completed, what the materials will cost, and the completion date.
If you’re in the market for a reliable roofing company for your home, give PFM Roofing a call today!